All sales are final. If your jump ring comes apart within 72 hours of welding, Vixen will reattach your chain at no cost to you. Any reattachments after the 72-hour window will incur a $25 fee. Vixen also offers a clasp attachment if you wish to keep your piece but no longer have it permanent. If chains are stretched out or in unusable condition, a new chain will need to be purchased. 

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